FAQs

 

Q. What is Booksom all about?

Booksom is a platform by book lovers for book lovers and our aim is to help bibliophiles get the book they want at the cheapest and best available price. You can either buy a good quality used book from our store, or you can search and compare prices of books and other stuff across top e-commerce sites in India.

Q. Can I buy brand new books on Booksom?

Technically, no. But we have a lot of books in our store with their original packaging still intact, which we also categorize as ‘used books’. We are in talks with publishers to get new books for our customers.

Q. Does Booksom ship its products internationally?

For now, no. But we do believe in never say never. So hang in there.

Q. How can I ensure that the quality of the book(s) I will receive will be good?

We make sure that all the books we ship are in a tip-top condition. In case a book is not in a very good condition (we source our books from 3rd-party vendors, and not all the books will be as good as new), we lower the price of the product and notify the consumer about its condition via call or mail.

Q. Can I return the book if I don’t find it in a satisfactory condition?

Yes, you can. But make sure that you send the book you find unsatisfactory back to us within a week, and we will refund the entire amount to you, no questions asked.

Q. The books are original, right?

100%. We have only used books on our store. We do not advocate piracy.

Q. I ordered a few products in haste and now I wish to cancel my order. How can I do that?

You can only cancel your order only if it has not been shipped from our end. Orders once shipped cannot be cancelled.

Q. Do you accept Cash On Delivery (COD) as a mode of payment?

Not at the moment. We accept only online payments presently.

 

Did not find the answer to your question here? No worries. Drop us a mail on hello AT booksom DOT com and we’ll help you out with your query.